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 Standard
Product Support is provided remotely by Honeywell
POMS Support Centers. Standard Support includes
problem support
for Honeywell POMS products and publications
via fax, mail, telephone (voice), and electronic
access
via the Internet and e-mail.
Unlimited Product Updates
- New Product Releases
Leverage your investment by updating your
current technology. New releases provide new
features and enhanced functionality at no additional
charge.
- Product Maintenance Releases
You can also obtain periodic updates to current
products. Maintenance releases, which are interim
to our new product versions, give you more frequent
updates.
Customer Support Answer Desk
Provides unlimited access to our Answer Desk.
Technical experts are available to share experience
and skills in using Honeywell POMS products and
applications.
- Herndon, Virginia Desk: 703.793.4450
- Blacksburg, Virginia Desk: 540.553.0505
Customer Support Web Site
As a Product Support customer, you'll also enjoy
privileged access to the Customer Support Web
Site, a members-only Web site that provides online
access to our KnowledgeBase and online incident
reporting and tracking.
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